LITTLE ROCK – Arkansas Attorney General Leslie Rutledge is sending an advisory letter to residential alarm companies due to an alarming number of complaints against these businesses. In 2018, Rutledge’s office received over 100 complaints against alarm businesses who subjected consumers to aggressive door-to-door sales practices, deceptive marketing and refused to honor timely contract cancellations. The advisory will educate businesses on illegal business practices as well as warn the bad actors of the consequences for the use of misleading and deceptive tactics.

“My office has received too many complaints against alarm companies, and this advisory is an opportunity to educate companies about their obligations and to inform potential buyers of their rights,” said Attorney General Rutledge. “Working with businesses in advance will alleviate potential illegal activity and prevent many consumers from jumping into contracts.”   MORE